Shipping policy
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods
- We offer Cash on Delivery (COD) and prepaid shipping options across Pakistan.
- Orders are shipped through trusted courier services.
3. Delivery Time
- Estimated delivery time is 2–5 business days depending on your location.
- Remote areas may take longer for delivery.
4. Shipping Charges
- Standard shipping charges will be applied at checkout.
- Free shipping may be offered on selected promotions or minimum order value.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or WhatsApp (if applicable).
6. Delays & Issues
- Delivery may be delayed due to weather, courier issues, or unforeseen circumstances.
- Ahsan Sports Shoes is not responsible for delays caused by courier companies, but we will assist in tracking your order.
7. Incorrect Address
- Customers must provide complete and accurate shipping details.
- We are not responsible for failed deliveries due to incorrect or incomplete addresses.
8. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with proof (photos/videos).
- We will arrange a replacement or solution as soon as possible.